Cancellation Policy

Cancellation Policy for India Treks:

  • 45 - 30 days prior to the event – 60% refund of the total amount
  • 20 - 29 days prior to the event – 45% refund of the total amount / Voucher
  • 10 – 19 days prior to the event – 20% refund of the total amount / voucher
  • 00 - 09 days prior to the event – No refund

Cancellation Policy for Nepal Treks:

  • 45-20 days prior to the event – 45% refund of the total amount.
  • 19- 00 days prior to the event – No refund

How to cancel your trek?

For any reason, due to no fault of Eskape Tails, if you wish to cancel your expedition / event, an Email ( info@eskapetrails.com ) or WhatsApp ( +91 8448048862 ) intimation needs to be sent. Cancellation requests are not taken orally. We allow and suggest for transfer of their confirmed seat to someone else instead of cancellation

How long does the refund process take?

After you have cancelled your trek the amount is refunded to your bank account/credit card in about 6-7 working days, usually sooner.

Important Points:

  • In case of unforeseen weather conditions, government restrictions or any other unavoidable circumstances beyond the control of Eskape Trails, certain activities during the expedition or the event itself may be cancelled, or there could be change in the itinerary. In such cases, the operator will try his best to provide an alternate feasible activity or a voucher will be handed over (in case of cancellation or rescheduling of event) to the registered participants. However, no refund will be provided for the same.
  • In case an event is cancelled by Escape Trails for lack of minimum number of people in the batch, bad weather or unforeseen circumstances, refund or Voucher will be provided to the people who had made an advance/full payment. But the organisers shall not be liable to reimburse for any other additional expenses that they might incur with regard to such cancellation.
  • Refund will be given after deducting Payment Gateway charges and any other non-refundable costs (booking charges and handling expenses).

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